Customer Service

List-ID: 9592360301 Jun 11:11
Job Description
1) Handle customer message and call enquiries promptly and efficiently
2) Acknowledging customer inquiries and provide solutions to solve customer problems quickly.
3) Understanding customer complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
4) Keep records of customer interactions, process customer accounts and file documents
5) Follow communication procedures, guidelines and policies
6)To be constantly guided by company's service standards.
7) To assist on all assigned duties and any other ad hoc duties.
Job Details
Job Info & Requirement
Contract Type
Full-time
Job Type
Non-Executive
Experience Level
1-3 years
Job Categories
Customer Svc/Call Centre
Minimum Education Required
Fresh graduates/candidate with 1 year of working experience customer service. Good communication skills and able to interact with all levels of people.
Language Required
Bahasa Malaysia, Mandarin/Cantonese, English
Nationality Preferred
Malaysians Only
Gender Preferred
All Genders
Own Transport
None
Salary & Other benefits
Salary
RM 1 500 - 2 000 per month
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Salary
RM 1 500 - 2 000
(per month)
Location
Kuala Lumpur - Cheras
Contact Type
Full-time
Job Type
Non-Executive
Category
Customer Svc/Call Centre
Company
Joined since: Apr 2022
Employer Info
Company Name
Thing Globe Sdn Bhd
Company Description
Ecommerce Company
Size
20-50 employees
Company No.
1382929-H
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