Customer Services Associate

List-ID: 9585746005 Aug 17:01
Job Description
We are looking for Customer Services Associate | 6 working days | 9 Hours per day (Included 1 hour break) | Morning Shift) | Contract basis (Renewable based on performance) | Able to work from home after 1 weeks - 2 weeks Offline training

Responsibilities:

Handle bookings, inquiries, and complaints on shipment from customers
Assist customers in resolving service issues, complaints, and claims compensation effectively.
Liaise with Operations Team to achieve efficient resolution of customer esquires and issues.
Effective in arranging for shipment pick up.
Responsive reply to general customers' email inquiries or via other interaction channels
Provide updates to customers on shipment tracking status.
Requirement:

Diploma holder in any disciplines
Candidate(s) with relevant experience in Forwarding and logistics are encouraged to apply
Minimum 1-year experience in a similar capacity will be an advantage added.
Proficient in both oral and written English & Bahasa Malaysia.

If you are interested, kindly click APPLY with the attached resume or WhatsApp to ()
Job Details
Job Info & Requirement
Contract Type
Contract
Job Type
Non-Executive
Experience Level
1-3 years, < 1 year
Job Categories
Customer Svc/Call Centre
Minimum Education Required
SPM
Language Required
English, Bahasa Malaysia
Nationality Preferred
Malaysians Only
Gender Preferred
All Genders
Own Transport
None
Salary & Other benefits
Salary
RM 2 300 - 2 500 per month
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Salary
RM 2 300 - 2 500
(per month)
Location
Selangor - Puchong
Contact Type
Contract
Job Type
Non-Executive
Category
Customer Svc/Call Centre
Company
Joined since: Jan 2011
Employer Info
Company Name
Lifework HR Services Sdn Bhd
Company Description
Recruitment Services / Sumber Manusia
Size
101-500 employees
Company No.
1381738-U
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