We are looking for Customer Services Associate | 6 working days | 9 Hours per day (Included 1 hour break) | Morning Shift) | Contract basis (Renewable based on performance) | Able to work from home after 1 weeks - 2 weeks Offline training
Handle bookings, inquiries, and complaints on shipment from customers Assist customers in resolving service issues, complaints, and claims compensation effectively. Liaise with Operations Team to achieve efficient resolution of customer esquires and issues. Effective in arranging for shipment pick up. Responsive reply to general customers' email inquiries or via other interaction channels Provide updates to customers on shipment tracking status. Requirement:
Diploma holder in any disciplines Candidate(s) with relevant experience in Forwarding and logistics are encouraged to apply Minimum 1-year experience in a similar capacity will be an advantage added. Proficient in both oral and written English & Bahasa Malaysia.
If you are interested, kindly click APPLY with the attached resume or WhatsApp to ()