Bought this at JAN 2018 because moved in to new house but now too small for family use. I bought at rm79 and just used not more than 5 times, and it is new n still under warranty for 9months. This slow cooker is nice to use but suitable for single or small family. It is user friendly and won’t afraid the water will dry up easily. You may boil your soup at night and it will be ready to serve the next day or boil in the morning and it is ready when u back from work! Highly recommended as it can choose whether u want high or low level of cooking.