Onsite & Online Training Pack Two(2) Sessions with Total Four(4) hours on-site training Monday - Saturday, excluding public holidays NOTE: All training session must be arranged within Three(3) months, otherwise, the user is deemed to have been trained
E-Support (TeamViewer\ Ultraviewer) One(1) year Telephone/email/Online Remote support and program updates Monday - Friday working hour, excluding public holidays NOTE: Support Maintenance is to be renew yearly Exclude Transport Charges per Onsite, Hardware Peripheral Support, Report Customization Support
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