Personal Data Protection Notice

When you provide personal information to Mudah.my Sdn Bhd ("Mudah"), Mudah will be processing your personal information for the following purposes:

  • To provide you with our Services;
  • To verify and process your personal particulars and payments in relation to the provision of our Services;
  • To communicate information and updates to you in relation to our Services;
  • To respond to your queries, requests and complaints; and
  • For user profile and statistical analysis for the improvement of our Services.

Where you have consented, we will use your personal information to communicate with you on surveys, promotions and events:

  • related to our products and/or services;
  • from us and/or our group of companies; and
  • about third party services and/or products which we feel may be of interest to you.

If you do not wish your personal information to be utilised for such communications, or if you would like to change your mind on a previous consent you have given on this, please contact us at dpo@mudah.my or 03-22849701. Your latest written instructions to us will prevail.

Your information is necessary to us. If you do not provide all the information as requested, we will not be able to keep complete information about you thus affecting our ability to accomplish the above stated purposes.

Disclosure of your information

We may disclose your personal information to the following parties (including those overseas) for the purposes stated above:

  • agents and service providers who provide services relating to the purposes of which the personal information is collected including data processing services;
  • any person, who is under a duty of confidentiality who has undertaken the responsibility to keep such information confidential; and
  • Mudah's related and associate companies and affiliates.

We may also disclose your personal information if required to do so by law or in good faith, if such action is necessary to (i) comply with requirements of any law enforcement agency, court orders or legal process or; (ii) protect and defend rights or property of Mudah and its associated and affiliated companies.

Access, correction and complaints

If you would like to make any inquiries, complaints, request access, correct your personal information or limit our right to process your personal information, you may contact our Chief Data Officer at dpo@mudah.my or 03-22849701. Any request of access of correction of personal information may be subject to a fee and also to any privacy or data protection laws.

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