- Handle Customer Complaints, Provide Appropriate Solution And Alternatives Within The Time Limits , Follow Up To Ensure Resolution -Basic Computer Knowledge -Carry Out Clerical Duties , Including Answering Phones and Preparing Documents - Time-Management Skills , Multitasking And Ability To Prioritize Tasks - Dealing With Email Enquiries - Assist Sales Team To Prepare Quotation , PO , Invoice , Price List and Report - Keep Records and Reports Up To Date - Willingness To Work Day & Night Shift - Available Immediately