Welcome to the most fast growing call center Customer Service : Live Chat/Call Center/Email/Call - For MALAYSIAN only - Age 19 - 39 years old - Can start work immediately -Candidate currently located at KL and Selangor -Minimum STPM/MUET/A-Level/Diploma/Pre-U - Fresh graduates in any field are encourage to apply - No working experience required, training will be provided - Can speak fluent english. -RM2,400 + RM100 + EPF, SOCSO and EIS provided - 5 working days with 9 hours rotation shift for 12 months contract - Willing to work at Sunway Velocity, Cheras Job details : 1) No sales target. 2) Provide useful advices and suggestions to customers. 3) Assist customers, ridder, merchant to solve the problems.

Position: Customer Service Professional Job scope: To attend calls from customers. Identify their technical, billing and product issues. 1 Year Contract (renewable) Allowance:- Performance - RM300 Shift - RM60 - RM220 per month Transport - RM 200 Max Basic Skill Allowance - Rm250 QPA Allowance: Up to RM100 Working hours:- 7a.m - 2a.m (rotaional shift basis) Working days:- Monday-Sunday(rotational basis) 5 day working & 2 days off1 months training will be provided with basic salary. Requirements:- Minimum SPM (Pass). Fresh graduates do apply Good writing & speaking in English & Bahasa Malaysia. Can work rotational shift basis. Must have laptop/pc/tablets for training purpose. Complete 3 Dose of Vaccine.

Job Description 1) Welcome customers upon entrance and confirm reservations 2) Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements 3) Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel 4) Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations 5) Arrange events, excursions, transportation etc. upon request from hotel residents 6) Answer the phone and make reservations, take and distribute messages or mail and redirect calls 7) Respond to complaints and find the appropriate solution Requirement 1) Proven experience as concierge; experience in customer service or relevant role is an advantage 2) Proficiency in English and Bahasa Malaysia; multilingual is strongly preferred 3) Excellent communication skills 4) Polite and confident with a great deal of patience 5) Ability in multitasking and time-management 6) Aptitude in resolving issues with a customer-focused orientation 7) High school diploma in hotel management or relevant field will be a plus 8) Have own transportation Interested? Send us your resume Email: northfield.fm48@gmail.com or Phone No: 013.645.36.27 Ulfah Lina