Duties and responsibilities:
* To assist in managing the day-to-day operations at our hotel's front office department, such as welcome/check-in and check-out guests, manage and process reservations, handle payments and prepare related documents and invoices, maintain/update/file guest records as well as related documents
* To be responsible in managing changes, planning, coordinating and controlling with regard to room inventory
* To ensure that an excellent customer service is provided to our guests by responding to their requests/queries promptly, efficiently and courteously
* To ensure that all standard operations procedures are met in daily operations
* Any other duties as and when assigned by the Management from time to time to ensure smooth operations of the hotel
We are currently looking for a candidate who fulfils the following requirements:
- Must be Malaysians
- Must have good command of spoken English
- Pleasant, service-oriented and highly motivated
- Love to meet people from all over the world
- Able to work on night shift when requested
- Able to work on weekends/public holidays
- Able to work 6 days/week
- Salary based on related work experience
** Only shortlisted candidates will be contacted.

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