12 Results For Eksekutif customer service.

-Extra incentive to be provided RM500-1000-2000 -Extra incentive if can appear in video About the role We are seeking a driven and customer-focused Customer Service cum Admin Executive to join our dynamic team at Pantas Autoworld in One South Mall Seri Kembangan, Selangor. In this full-time role, you will be responsible for providing excellent customer service and handling a variety of administrative tasks to support the smooth running of our operations. Call/Whatsapp 017-3321563 (Ryan) What you'll be doing (No experience is fine) -Serving as the primary point of contact for customers, responding to inquiries and resolving issues in a timely and professional manner -Handling customer enquiries, bookings and other administrative tasks with meticulous attention to detail -Maintaining accurate records and updating customer information in our systems -Providing administrative support to the wider team, including scheduling, filing and data entry -Assisting with other ad-hoc tasks as required to contribute to the overall success of the business What we're looking for -No experience is fine -Excellent communication and interpersonal skills (BM & English), with the ability to interact with customers and colleagues in a friendly and professional manner -Strong organisational skills and attention to detail, with the ability to multitask and prioritise effectively -Proficient in using Microsoft Office suite, including Excel, Word and Outlook Call/Whatsapp 017-3321563 (Ryan)

MAIN DUTIES 1. Attend to customers via WhatsApp, Meta Messenger, and other online platforms. Assist customers in making informed choices by building their confidence, offering suggestions and recommendations. 2. Attend to customers via WhatsApp call when required. 3. Record each transaction in accordance with the company’s standard operating procedures (SOP). 4. Generate simple reports as and when required by the company. SECONDARY DUTIES 1. Coordinating with in-house delivery teams. 2. Preparing NinjaVan airway bills 5. Products QC and packing for exports/shipments as and when required 5. Perform any other duties assigned by the company.

JOB DESCRIPTION • Handle customer enquiries via WhatsApp, phone calls, Facebook, website, and other online platforms. • Recommend suitable rental vehicles based on customer needs and budget. • Prepare quotations, confirm bookings, and follow up with potential customers. • Process rental reservations, payments, and customer documentation. • Prepare and explain rental agreements, terms, and conditions to customers. • Coordinate vehicle handover and return arrangements with the operations team. • Assist customers with rental extensions, vehicle exchanges, and general support during the rental period. • Ensure customer records, booking details, and payment information are accurately maintained. • Follow up on customer feedback and encourage repeat bookings and referrals. • Achieve monthly sales and booking targets set by the company. • Perform administrative and operational duties related to daily car rental operations. • Maintain professional communication and provide excellent customer service at all times. • Proficient in Microsoft Office applications (Excel, Word, and Power Point)

• Identify and develop new business opportunities • Build and maintain strong client relationships • Present and promote company products/services • Achieve monthly and quarterly sales targets • Follow up on leads and manage customer accounts • Prepare sales reports and market feedback

- Handle customer inquiry - Buat quotation & follow up client - Urus tempahan & closing sales - Berurusan dengan customer melalui Whatsapp/Call - Basic admin & update customer record - Pergi site visit & closing sales - Membuat collection payment

Menyambut pelanggan dengan mesra dan memberikan maklumat mengenai program serta perkhidmatan pusat. • Menjawab panggilan telefon dengan cara yang profesional dan mesra. • Memantau ketersediaan lorong, dan mengagihkan lorong yang kosong. • Merekod jualan di kaunter dengan tepat dan mematuhi prosedur kawalan tunai. • Mengetahui semua harga serta tawaran promosi. • Menyediakan kasut penyewaan kepada pelanggan dan mematuhi prosedur pencucian seperti yang dinyatakan dalam Prosedur Operasi Standard (SOP). • Menjual produk kaunter runcit seperti minuman dan makanan ringan. • Mengendalikan peralatan POS, panel pusat, komputer dan sistem P/A. • Segera membantu dan menjawab semua soalan atau permintaan pelanggan. • Berinteraksi dengan pelanggan semasa mereka masuk dan keluar dari premis. • Mampu bekerja mengikut giliran waktu yang berbeza, hujung minggu dan cuti umum, serta hari kerja yang panjang bagi menyokong keperluan perniagaan. • Wajib mematuhi semua prosedur operasi syarikat berkaitan dengan giliran pembukaan dan penutupan, pengendalian tunai, serta semua peraturan syarikat. Jika berminat, sila hubungi Puan Fazuran Hp No: 014 503 7709

Assists customers with inquiries and issues related to a company's products and services, answering phone calls, reply messages or emails, finding solutions to problems for customers and maintaining expert knowledge about a company's offerings.

We are looking for a motivated and customer-oriented Retail Executive to support the daily sales and operational activities of the store. The ideal candidate should possess good communication skills, a positive attitude, and the ability to work independently in a fast-paced retail environment. Job Responsibilities : • Assist in daily store operations and sales activities • Provide friendly and professional customer service • Handle customer enquiries and complaints effectively • Perform assigned tasks independently Requirements : • Able to communicate in English and Bahasa Malaysia • Computer knowledge and good communication skills • Retail experience is an advantage • Willing to work shifts, weekends, and public holidays • Responsible, positive attitude, and able to work independently Training will be provided. ✨ Friendly working environment & career growth opportunities available.

* Bertanggungjawab mengurus dan menyelia operasi harian pejabat bagi memastikan kelancaran urusan pentadbiran syarikat. * Menyelaras aktiviti pentadbiran serta mengendalikan fungsi asas sumber manusia seperti rekod pekerja, kehadiran, cuti, dan hal berkaitan staf. * Memastikan pematuhan terhadap keperluan dokumentasi dan peraturan termasuk lesen perniagaan, serta laporan kepada pihak berkuasa berkaitan. * Bertindak sebagai penghubung utama antara pihak pengurusan dan kakitangan bagi memastikan komunikasi yang efektif. * Memberikan sokongan kepada jabatan akaun dalam urusan dokumentasi kewangan, invois, pembayaran, dan rekod berkaitan. * Melaksanakan tugasan operasi, pentadbiran, dan urusan pejabat lain dari semasa ke semasa mengikut keperluan syarikat. * Memastikan stok dan kelancaran pergerakan stok serta barangan * Memerlukan kemahiran menggunakan Excel dan sistem sedia ada (data entry)

Job Requirements -Minimum kelayakan SPM/'O' Level atau setaraf. -Graduan baru digalakkan memohon; latihan akan diberikan. -Mahir dalam penggunaan Microsoft Office (Word, Excel, Outlook). -Kemahiran komunikasi yang baik dalam Bahasa Malaysia dan Bahasa Inggeris (lisan dan tulisan). -Mempunyai kemahiran organisasi dan pengurusan masa yang cida. -Boleh bekerja secara bebas dan sebagai sebahagian daripada pasukan. -Mempunyai perhatian yang tinggi terhadap perincian dan kemahiran menyelesaikan masalah. -Bersedia untuk melaksanakan tugas sokongan pentadbiran am, termasuk pengurusan rekod dan kemasukan data. Job Responsibilities -Menyemak dan mengurus dokumen pinjaman pelanggan (IC, slip gaji, penyata bank) -Kemas kini status pinjaman & serahan dalam sistem -Koordinasi serahan motosikal: jadual, bayaran baki, pendaftaran JPJ -Cetak & susun polisi insurans, cukai jalan, dokumen serahan Komunikasi dengan pelanggan dan pasukan jualan secara mesra

Jika anda berminat boleh menghubungi kami seperti disini (WhatsApp : Carolyn +60 10-227 0514 ) dan mention Customer Service Associate. Job Responsibilities: • Handle customer enquiries via phone, email, live chat, and other communication channels • Act as the main point of contact for customers and coordinate with internal teams and vendors • Assist in resolving customer issues, complaints, and compensation claims promptly • Provide accurate and timely updates on shipment or service status • Arrange shipment pickups and handle service exceptions efficiently • Work closely with operations and other departments to ensure smooth service delivery • Maintain a professional and empathetic approach when dealing with customers • Support continuous improvement by adopting new processes and procedures Requirements: • Good communication skills in English and local language • Experience in live chat support is an advantage • Minimum 2 years of related customer service experience preferred • Diploma or higher qualification is an added advantage

About the role: You'll be the first point of contact for our customers — responding to new leads, managing appointments, and keeping everything organised in our CRM. If you're someone who replies fast, stays on top of follow-ups, and doesn't let things slip through the cracks, this role is for you. What you'll do daily: Lead handling -Greet incoming leads, qualify their needs, provide estimates, and book appointments Appointment management -Check and confirm today's appointments, coordinate scheduling with the sales team, send reminders CRM & follow-ups -Update CRM with new, ongoing, and closed cases; follow up with quiet leads; maintain customer contact database Complaints & defects -Handle pending complaints or defect cases promptly and professionally -Daily reporting -Log daily activity and outcomes in a structured end-of-day report