-Strong interpersonal, verbal communication, and customer service skills -Handle phone reservations, confirm previously-made reservations and give directions to the hotel -Greet incoming guests and welcome them to the hotel -Handle check-outs. and issue payments Able to do all OTA transaction -Berketerampilan dan boleh berkomunikasi dengan baik -Menguruskan tempahan telefon dan mengesahkan tempahan -Menyambut tetamu dan VIP ke hotel -Mengendalikan 'check out' dan menguruskan bayaran RM 1 600 - RM 2 500