Tele-Collector / Credit Recovery Officer
RM 1 800 - 2 200 per month
Looking for a serious Candidate for Position Based: Bukit Mertajam, Pulau Pinang.
"TELE-COLLECTOR / CREDIT RECOVERY OFFICER" (PEGAWAI PEMULIHAN KREDIT)
This position is required to conduct telephone call service / delivery of default notice to customers on monthly instalment due.
Key Roles & Responsibilities:
a. To perform collection activities, primarily via telephone to negotiate and secure loan repayment commitments from delinquent customers in compliance with policies, procedures, and code of conduct.
b. To adhere to daily collection campaign and target.
c. Forecast personal collection achievement and plan with Unit Head.
d. Feedback to Collection Unit Head on collection issues.
a. SPM level above with at least 1 year experience in credit recovery experience.
b. Fresh graduates from local universities or colleges will be considered, as training will be provided.
c. Good oral communication and negotiation skills.
d. A good team player and result oriented.
e. Proactive and flexible to changes.