Restaurant Manager

Job Description

Direct to Operation Manager

-Control Production Flow – Effective Operation
-Product Quality Control
-Station Observation & Arrangement
-Front of House Service Control – crowd control, customer handling, etc.
-Compliance of Rules CEPAT-PANAS-KUALITI
-Coordinate Order Dine In, Take Away & Delivery – Zero Mistake

Staff Handling

-Staff Discipline – attendance, uniform, penalty, etc
-Staff Attitude – punctual, teamwork,moral, etc
-Rules Compliance

Equipment Usage & Handling

-Equipment Usage & training – Proper Handling
-Schedule Equipment Maintenance

Corrective Action Plan

-Notify Maintenance
-Arrange Maintenance Session
-Maintenance Follow Up & Completion

Stock Count & Control

-Daily Stock Assessment
-Stock Count – Distribution
-Stock Receive & Verification
-FIFO Compliance
-Stock Arrangement & Security

Stock Handling & Wastage

-Stock Usage Control
-Stock Handling Control
-Wastage Control

SOP Compliance

-SOP Prep Work
-SOP Production
-SOP Operation
-SOP Services

Production Flow & Arrangement

-Effective Production Line
-Zero Mistake Compliance
-Clean As You Go Compliance

Operation Runner

-Standby Runner
-Stock Alert & Notify

Customer & Service

-Resolve Customer Conflict
-Apply Module Customer Satisfaction

Job Details