Admin Cum Customer Service Assistant(Nusa Bestari)

JOB SUMMARY:
- Responsible to provide full support and coordination to assist sales team for day-to-day sales activities.
- Responsible to handle the daily general administrative work.

Responsibilities:
- Manage day-to-day administrative and operational activities of the company in its day-to-day operation.
- Responsible to walk-in customer.
- Coordinate the planning and smooth operational function.
- To order and keep track of purchase requisition, quotation, stock control and sales administration.
- Perform office administration function, including sourcing, purchasing and maintenance of office stationery, office equipment and office premise.
- General administration of the company which includes maintenance of legal document and agreement, staff welfare and security.
- Administration and maintain record of the company properties, such as Company Car, mobile telephone, laptop, arrange renewal of road tax and vehicle insurance.
- Maintain and update company general insurance policy, claims and report.
- Assist sales team to prepare quotation, PO, invoice, price list and report.
- Assist in correspondence with customer by email and to follow up and resolve customer complaints.
- Assist to follow up on the status of the order and monitor closely.
- Ensure the integrity of client information maintained in the database system.
- In the event not able to fulfil customer requirement on the order or delivery date, contact customer immediately to provide alternative solution.
- Ensure the payment for all orders have been collected according to payment terms.
- With aircon company experience will be advantage.
- Any ad hoc task as assigned by superior.