We are looking for a friendly and organized Front Desk Admin/Attendant to join our team. This role involves welcoming customers, managing bookings and payments, assisting with computer setup, and ensuring smooth daily operations. Additional responsibilities include handling basic inquiries, light cleaning and food preparation (Muslim friendly), and promoting a welcoming café environment.
Key Responsibilities:
1. Customer Service:
o Greet and assist customers promptly and professionally.
o Address customer inquiries related to computer usage, internet access, and café services.
o Ensure a welcoming and clean environment for all patrons.
2. Computer & Equipment Management:
o Troubleshoot minor technical issues or escalate them to a technician when necessary.
3. Food & Beverage Preparation:
o Prepare light meals and snacks following café recipes.
o Make beverages such as coffee, tea, and other café offerings.
o Maintain cleanliness and organization in the kitchen area.
4. Administrative Tasks:
o Handle cash register operations, process payments, and manage receipts.
o Keep an inventory of café supplies and notify management for replenishments.
o Assist in promoting cyber café services and offers to customers.
Working Hours:
• Morning Shift (10.30am – 6.30pm)
• Night Shift (5.30pm – 1.30am)
• Flex (5.30pm to 11.30pm)