Collection Officer

* Handle inbound and outbound calls regarding overdue accounts and outstanding payments.
* Follow up with customers on payment commitments and repayment schedules.
* Negotiate suitable repayment arrangements with customers professionally.
* Update customer account information and maintain accurate collection records.
* Respond to customer enquiries related to account balances and payment matters.
* Ensure all collection activities comply with company policies and procedures.
* Work closely with internal departments to resolve disputed or problematic accounts.
* Achieve monthly collection and recovery targets (KPIs).


Contact

Interested candidates may contact/WhatsApp:
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