customer service/hotelier

I am writing to express my interest in the Assistant Manager position at your esteemed
hotel. With over 10 years of experience in the hospitality industry from my beginnings as a
waiter at Sunway Hotel in 2014 to my recent role as Assistant Manager at Le Embassy
Hotel, I have developed strong operational, guest service, and leadership skills that I
believe would contribute positively to your team.
Throughout my career, I have taken pride in delivering high quality service and ensuring
smooth hotel operations.

In my previous roles, I handled guest relations, OTA bookings,
vendor coordination, staff training, and operational problem-solving. I was also frequently
trusted to oversee the properties during staff shortages, showcasing my reliability and
adaptability under pressure.

I am confident that my hands on experience across various hotel departments, along with
my commitment to guest satisfaction and team management, makes me a strong fit for this
role. I would be excited for the opportunity to contribute to your property’s continued
success and uphold its high service standards.

Thank you for considering my application. I have attached my resume for your review, and
I look forward to the opportunity to discuss how I can contribute to your team in person.