Teller / Juruwang (Syarikat Pengiriman Wang)

-Accurately exchange foreign currency to the local currency and vice versa.
-Calculate exchange rates based on the current market rates and provide customers with the correct amount.
-Verify the authenticity of banknotes and detect counterfeit currency.
-Maintain an organized and secure cash drawer.
-Process incoming and outgoing remittance transactions, ensuring compliance with legal and company policies.
-Verify customer identification and necessary documentation for remittance transactions.
-Greet and assist customers in a professional and friendly manner.
-Address customer inquiries and resolve any issues or concerns.
-Promote additional services or products to customers when appropriate.
-Ensure strict adherence to company and regulatory compliance standards.
-Report any suspicious or fraudulent activities to the supervisor or manager.
-Maintain a secure and confidential environment for financial transactions.
-Maintain accurate records of transactions and daily summaries.
-Reconcile cash drawers at the end of each shift.
-Prepare reports on transactions and other financial data as required.