Position Summary:

The Operations Coordinator is responsible for managing the day-to-day operational activities of the Johor branch, ensuring that service delivery meets company standards, schedules are followed, resources are optimised, and customers receive high-quality, timely service. This role also involves coordinating with technicians, customers, suppliers, and head office to ensure smooth branch operations.

Key Responsibilities:
1. Service Planning & Scheduling

- Develop and maintain daily, weekly, and monthly service schedules for all technicians.

- Coordinate route assignments to ensure maximum efficiency and minimal downtime.

-Adjust service schedules in case of customer requests, staff absence, or operational disruptions.

2. Team Coordination & Support

- Communicate daily service plans to technicians and ensure they understand their assignments.

- Track technician performance, attendance, and compliance with SOPs.

- Support recruitment, onboarding, and training of new service staff when required.

3. Customer Communication

- Confirm service appointments with customers and address special service requirements.

- Handle service-related complaints promptly and professionally.

- Maintain a positive relationship with customers to encourage service renewals and upselling opportunities.

4. Inventory & Equipment Management

- Monitor stock levels for sanitary bins, mats, refills, and other consumables.

- Request and track replenishment of supplies to avoid service interruptions.

- Ensure tools and equipment are maintained, repaired, and in safe working condition.

5. Compliance & Quality Assurance

- Conduct regular service quality checks, either personally or through assigned staff.

- Ensure compliance with health, safety, and environmental regulations.

- Maintain proper records for audits and operational reporting.

6. Reporting & Documentation

- Prepare and submit weekly and monthly operational reports to management.

- Keep accurate service records, work orders, and client communications.

- Track service completion rates, customer feedback, and operational efficiency.

📍 Location: Johor Bahru
📅 Working Hours: Monday – Friday (8:30am – 5:00pm)
                                   Saturday (8:30am - 1:00pm)

Deo Smart Scent Sdn Bhd

Operations Coordinator

📢 JAWATAN KOSONG – PEMANDU SERVIS
Syarikat: Deo Smart Scent Sdn Bhd
Lokasi: Desa Tun Razak, Kuala Lumpur

💼 Tugas Utama:

- Menghantar dan mengambil peralatan/perkhidmatan di lokasi pelanggan

- Melaksanakan servis di premis pelanggan mengikut jadual

- Memastikan kenderaan dan peralatan dalam keadaan baik

- Mematuhi SOP keselamatan syarikat

📌 Syarat Kelayakan:

- Lesen memandu GDL / D yang sah

- Berumur 21 – 45 tahun

- Sihat tubuh badan & berdisiplin

- Boleh bekerja secara berdikari dan ikut jadual

- Pengalaman sebagai pemandu atau kerja lapangan diutamakan

⏰ Waktu Kerja:
Isnin – Jumaat (8.30 pagi – 5.30 petang)
Sabtu separuh hari (8:30 pagi - 1:00petang)

Pemandu Lori/Van

Entire Malaysia

Johor

Kedah

Kelantan

Kuala Lumpur

Labuan

Melaka

Negeri Sembilan

Pahang

Penang

Perak

Perlis

Putrajaya

Selangor

Sabah

Sarawak

Terengganu

All Perlis

Arau

Kaki Bukit

Kangar

Kuala Perlis

Padang Besar

Pauh

Seriab

Simpang Ampat

Titi Tinggi

Utan Aji

Others

All Kedah

Alor Setar

Alor Merah

Anak Bukit

Ayer Hitam

Baling

Bandar Baharu

Bukit Kayu Hitam

Changlun

Guar Chempedak

Gurun

Jitra

Karangan

Kepala Batas

Kodiang

Kota Sarang Semut

Kota Setar

Kuah

Kuala Kedah

Kuala Ketil

Kuala Muda

Kuala Nerang

Kubang Pasu

Kulim

Kupang

Lunas

Merbok

Naga Lilit

Padang Serai

Padang Matsirat

Padang Meha

Padang Terap

Pendang

Pokok Sena

Pinang Tunggal

Langkawi

Semeling

Serdang

Simpang Empat

Sungai Lalang

Sungai Pasir

Sungai Petani

Tawar

Tikam Batu

Teloi Kiri

Temin

Ulu Melaka

University Utara

Bedong

Langgar

All Penang

Air Tawar

Alma

Ayer Itam

Bagan Ajam

Bagan Jermal

Bagan Lalang

Balik Pulau

Bandar Perda

Batu Ferringhi

Batu Kawan

Batu Maung

Batu Uban

Bayan Baru

Bayan Lepas

Berapit

Bertam

Bukit Dumbar

Bukit Jambul

Bukit Mertajam

Bukit Minyak

Bukit Tambun

Bukit Tengah

Butterworth

Gelugor

Georgetown

Gertak Sangul

Greenlane

Jawi

Jelutong

Juru

Kubang Semang

Mak Mandin

Minden Heights

Nibong Tebal

Pauh Jaya

Paya Terubong

Penaga

Penang Hill

Penanti

Perai

Permatang Kuching

Permatang Pauh

Permatang Tinggi

Persiaran Gurney

Prai

Pulau Betong

Pulau Tikus

Raja Uda

Relau

Scotland

Seberang Jaya

Seberang Perai

Sungai Ara

Sungai Bakap

Sungai Dua

Sungai Jawi

Sungai Nibong

Sungai Pinang

Tanjong Tokong

Tanjung Bungah

Tasek Gelugor

Teluk Bahang

Teluk Kumbar

Valdor

All Kelantan

Ayer Lanas

Bachok

Badang

Baung

Cherang Ruku

Dabong

Gua Musang

Jeli

Kem Desa Pahlawan

Kemumin

Ketereh

Kok Lanas

Kota Bharu

Kuala Balah

Kuala Krai

Kubang Kerian

Machang

Melor

Padang Enggang

Pasir Mas

Pasir Puteh

Pendek

Pengkalan Chepa

Peringat

Pulai Chondong

Rantau Panjang

Selising

Tanah Merah

Tawang

Telok

Temangan

Tiong

Tumpat

Wakaf Baru

All Terengganu

Banggul

Besut

Binjai

Bukit Payung

Cabang Tiga

Caluk

Cenering

Chukai

Dungun

Hulu Terengganu

Kemaman

Kerteh

Kijal

Kuala Ibai

Kuala Paka

Kuala Terengganu

Deo Smart Scent Sdn Bhd

About Deo Smart Scent Sdn Bhd

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