Agent / Courier Fee Scam
Beware of Scammers Requesting Agent Fee to Process International Transaction and Release Payment.
Do's

Don'ts

Mudah.my strongly advises to be cautious before making payments to any International Buyer, even if they display payment confirmation emails from their bank.
Only trade locally - do not fall for stories about Buyers being away.
Meeting face-to-face with the buyer personally and exchanging your item for money. Use a safe location to meet.
Watch out for ‘Too Good to be True’ offers from Buyers. If the ad seems suspicious, report / block the user.
Mudah.my recommends users to use our in-app chat for all communications.
DO NOT panic. Ignore the threats. The scammer may threaten to report the seller to the authorities.
Here’s the common process that a Scammer would use:
Step 1
Scammer will obtain Seller’s personal number from ads and reach out via unofficial platforms like Whatsapp or SMS.
Step 2
Scammer will pretend to be interested by asking if the item is still available.
Step 3
Scammer will agree to proceed with online payment and request information such as email and bank account details.

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Step 4
Scammer will generate a dummy email to show successful payment to the Seller, and then ask for a small agent fee to process the transaction.

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Step 5
Scammer will send payment confirmation proof to user on Whatsapp. Seller will then proceed to pay the agent fee as instructed.
Step 6
As soon as agent fee payment is received, Scammer will cut off all communication with Seller.