About the Role

You will work with our sales team to understand customers’ IT requirements and design solutions we can propose, demonstrate and deliver. Our portfolio includes enterprise networking, firewalls, cybersecurity, servers, storage, hyperconverged infrastructure (HCI) and cloud services. 

Key Responsibilities 

• Join customer meetings and site surveys to assess existing infrastructure, clarify requirements and identify technical risks. 
• Design and size solutions based on workload, capacity, security, compatibility and budget. 
• Prepare architecture diagrams, bills of materials and quantities, technical proposals and scopes of work. Document assumptions, dependencies and exclusions. 
• Review requests for proposals and tender specifications. Prepare compliance matrices, support responses with product documentation and flag gaps before submission. 
• Work with vendors and distributors to validate configurations, licensing, support coverage and product availability. 
• Present solutions to customers, run demonstrations and proofs of concept, and document the results against agreed success criteria. 
• Support technical clarifications during the sales process. After project award, brief the delivery team on the approved design, commitments and open issues.

Requirements 

• Preferably 3–5 years of experience in IT presales, solutions engineering, implementation or a related technical role. 
• Hands-on experience in networking and cybersecurity, server and HCI infrastructure, or cloud services. Familiarity with a second area is an advantage. 
• Able to prepare clear technical proposals, diagrams and equipment lists, and explain design choices to technical and business audiences. 
• Experience with enterprise, government or GLC tenders is an advantage. 
• Diploma or degree in IT, Computer Science, Engineering or a related field, or equivalent practical experience. Relevant vendor certifications are an advantage. 
• Able to communicate in English and Bahasa Malaysia and travel for customer meetings and site visits. 


How to Apply 
Send your CV to hr@txt-earnestel.com and include: 
1. Your expected monthly salary 
2. Your notice period 
3. Your earliest available start date 
4. A brief response to the following: In 2–3 sentences, describe one personal strength you would bring to this role. Give a specific example of when you used it, what you did, and what happened as a result.

TXT-EARNESTEL

IT Presales Engineer

Entire Malaysia

Johor

Kedah

Kelantan

Kuala Lumpur

Labuan

Melaka

Negeri Sembilan

Pahang

Penang

Perak

Perlis

Putrajaya

Selangor

Sabah

Sarawak

Terengganu

All Perlis

Arau

Kaki Bukit

Kangar

Kuala Perlis

Padang Besar

Pauh

Seriab

Simpang Ampat

Titi Tinggi

Utan Aji

Others

All Kedah

Alor Setar

Alor Merah

Anak Bukit

Ayer Hitam

Baling

Bandar Baharu

Bukit Kayu Hitam

Changlun

Guar Chempedak

Gurun

Jitra

Karangan

Kepala Batas

Kodiang

Kota Sarang Semut

Kota Setar

Kuah

Kuala Kedah

Kuala Ketil

Kuala Muda

Kuala Nerang

Kubang Pasu

Kulim

Kupang

Lunas

Merbok

Naga Lilit

Padang Serai

Padang Matsirat

Padang Meha

Padang Terap

Pendang

Pokok Sena

Pinang Tunggal

Langkawi

Semeling

Serdang

Simpang Empat

Sungai Lalang

Sungai Pasir

Sungai Petani

Tawar

Tikam Batu

Teloi Kiri

Temin

Ulu Melaka

University Utara

Bedong

Langgar

All Penang

Air Tawar

Alma

Ayer Itam

Bagan Ajam

Bagan Jermal

Bagan Lalang

Balik Pulau

Bandar Perda

Batu Ferringhi

Batu Kawan

Batu Maung

Batu Uban

Bayan Baru

Bayan Lepas

Berapit

Bertam

Bukit Dumbar

Bukit Jambul

Bukit Mertajam

Bukit Minyak

Bukit Tambun

Bukit Tengah

Butterworth

Gelugor

Georgetown

Gertak Sangul

Greenlane

Jawi

Jelutong

Juru

Kubang Semang

Mak Mandin

Minden Heights

Nibong Tebal

Pauh Jaya

Paya Terubong

Penaga

Penang Hill

Penanti

Perai

Permatang Kuching

Permatang Pauh

Permatang Tinggi

Persiaran Gurney

Prai

Pulau Betong

Pulau Tikus

Raja Uda

Relau

Scotland

Seberang Jaya

Seberang Perai

Sungai Ara

Sungai Bakap

Sungai Dua

Sungai Jawi

Sungai Nibong

Sungai Pinang

Tanjong Tokong

Tanjung Bungah

Tasek Gelugor

Teluk Bahang

Teluk Kumbar

Valdor

All Kelantan

Ayer Lanas

Bachok

Badang

Baung

Cherang Ruku

Dabong

Gua Musang

Jeli

Kem Desa Pahlawan

Kemumin

Ketereh

Kok Lanas

Kota Bharu

Kuala Balah

Kuala Krai

Kubang Kerian

Machang

Melor

Padang Enggang

Pasir Mas

Pasir Puteh

Pendek

Pengkalan Chepa

Peringat

Pulai Chondong

Rantau Panjang

Selising

Tanah Merah

Tawang

Telok

Temangan

Tiong

Tumpat

Wakaf Baru

All Terengganu

Banggul

Besut

Binjai

Bukit Payung

Cabang Tiga

Caluk

Cenering

Chukai

Dungun

Hulu Terengganu

Kemaman

Kerteh

Kijal

Kuala Ibai

Kuala Paka

Kuala Terengganu

Marang

Paka

TXT-EARNESTEL

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