Sales Executive

JOB DESCRIPTION

• Handle customer enquiries via WhatsApp, phone calls, Facebook, website, and other online platforms.

• Recommend suitable rental vehicles based on customer needs and budget.

• Prepare quotations, confirm bookings, and follow up with potential customers.

• Process rental reservations, payments, and customer documentation.

• Prepare and explain rental agreements, terms, and conditions to customers.

• Coordinate vehicle handover and return arrangements with the operations team.

• Assist customers with rental extensions, vehicle exchanges, and general support during the rental period.

• Ensure customer records, booking details, and payment information are accurately maintained.

• Follow up on customer feedback and encourage repeat bookings and referrals.

• Achieve monthly sales and booking targets set by the company.

• Perform administrative and operational duties related to daily car rental operations.

• Maintain professional communication and provide excellent customer service at all times.

• Proficient in Microsoft Office applications (Excel, Word, and Power Point)