Job Scope:

• Respond to customer inquiries via phone calls and various communication platforms, including WhatsApp and Messenger.
• Provide detailed information about the organization’s products and services to customers.
• Handle and resolve customer complaints and feedback effectively.
• Process customer payments accurately and efficiently.
• Manage customer interactions and reviews on Google, ensuring a positive online reputation.
• Deliver important information to customers through approved communication channels.

Requirements:

• Candidate must possess at least SPM/Certificate. 
• Detail-oriented, computer literate, and proficient in Microsoft Office, and social media applications. 
• Proactive, excellent communication and interpersonal skills.
• Patient, enthusiastic, and customer-oriented, with the ability to remain calm when handling customer challenges. 
• Strong problem-solving skills, quick learning ability, and responsible.

BS Auto Aircond Service

Customer Service

Job Scope:

• Manage the recruitment process, coordinate and/or conduct interviews, and liaise with relevant Heads of Department regarding potential candidates.
• Conduct research on sourcing channels and networks to identify potential candidates.
• Ensure all application and hiring documents are completed accurately and within the stipulated timeline.
• Monitor employee probation periods and follow up with relevant Head of Department regarding confirmation status.
• Assist in analyzing current and future workforce needs, and ensure the recruitment, development, and promotion of a diverse workforce.
• Assist in leave management, including monitoring and tracking leave applications.
• Handle employee grievances, manage disciplinary actions, and foster a positive working environment.
• Oversee daily HR operations, including payroll processing, employee onboarding, and offboarding.
• Ensure compliance with labor laws and implement HR policies and procedures.
• Prepare, review, and issue official correspondence to relevant parties for various HR matters such as appointments, confirmation of employment, termination of service, and other administrative matters, while ensuring timely delivery.

Requirements:

• Degree/ Diploma in Human Resources Management/ Business Administration or related field.
• Proactive , excellent communication and interpersonal skills.
• Detail-oriented, have a sense of urgency and able to meet deadlines.
• Competency in using Microsoft Office.
• Well-versed in the Malaysian Employment Act, labour laws, statutory requirements, and other relevant regulations, with a strong foundational understanding of compliance requirements.

Human Resources (HR)

Job Scopes:

• Handle general administrative tasks and office coordination.
• Manage documentation, filing and data entry.
• Assist in preparing reports and internal records.
• Coordinate with internal teams with operational matters.
• Ensure proper maintenance of office records.
• To perform other duties as assigned by the superior from time to time.

Requirements:

• Diploma / Degree in Administration / Business or related field.
• Fresh graduates are encouraged to apply.
• Strong communication & coordination skills.
• Detail-oriented & able to multitask efficiently.
• Proficient in Microsoft Office (Excel and Word).

Admin Assistant

Entire Malaysia

Johor

Kedah

Kelantan

Kuala Lumpur

Labuan

Melaka

Negeri Sembilan

Pahang

Penang

Perak

Perlis

Putrajaya

Selangor

Sabah

Sarawak

Terengganu

All Perlis

Arau

Kaki Bukit

Kangar

Kuala Perlis

Padang Besar

Pauh

Seriab

Simpang Ampat

Titi Tinggi

Utan Aji

Others

All Kedah

Alor Setar

Alor Merah

Anak Bukit

Ayer Hitam

Baling

Bandar Baharu

Bukit Kayu Hitam

Changlun

Guar Chempedak

Gurun

Jitra

Karangan

Kepala Batas

Kodiang

Kota Sarang Semut

Kota Setar

Kuah

Kuala Kedah

Kuala Ketil

Kuala Muda

Kuala Nerang

Kubang Pasu

Kulim

Kupang

Lunas

Merbok

Naga Lilit

Padang Serai

Padang Matsirat

Padang Meha

Padang Terap

Pendang

Pokok Sena

Pinang Tunggal

Langkawi

Semeling

Serdang

Simpang Empat

Sungai Lalang

Sungai Pasir

Sungai Petani

Tawar

Tikam Batu

Teloi Kiri

Temin

Ulu Melaka

University Utara

Bedong

Langgar

All Penang

Air Tawar

Alma

Ayer Itam

Bagan Ajam

Bagan Jermal

Bagan Lalang

Balik Pulau

Bandar Perda

Batu Ferringhi

Batu Kawan

Batu Maung

Batu Uban

Bayan Baru

Bayan Lepas

Berapit

Bertam

Bukit Dumbar

Bukit Jambul

Bukit Mertajam

Bukit Minyak

Bukit Tambun

Bukit Tengah

Butterworth

Gelugor

Georgetown

Gertak Sangul

Greenlane

Jawi

Jelutong

Juru

Kubang Semang

Mak Mandin

Minden Heights

Nibong Tebal

Pauh Jaya

Paya Terubong

Penaga

Penang Hill

Penanti

Perai

Permatang Kuching

Permatang Pauh

Permatang Tinggi

Persiaran Gurney

Prai

Pulau Betong

Pulau Tikus

Raja Uda

Relau

Scotland

Seberang Jaya

Seberang Perai

Sungai Ara

Sungai Bakap

Sungai Dua

Sungai Jawi

Sungai Nibong

Sungai Pinang

Tanjong Tokong

Tanjung Bungah

Tasek Gelugor

Teluk Bahang

Teluk Kumbar

Valdor

All Kelantan

Ayer Lanas

Bachok

Badang

Baung

Cherang Ruku

Dabong

Gua Musang

Jeli

Kem Desa Pahlawan

Kemumin

Ketereh

Kok Lanas

Kota Bharu

Kuala Balah

Kuala Krai

Kubang Kerian

Machang

Melor

Padang Enggang

Pasir Mas

Pasir Puteh

Pendek

Pengkalan Chepa

Peringat

Pulai Chondong

Rantau Panjang

Selising

Tanah Merah

Tawang

Telok

Temangan

Tiong

Tumpat

Wakaf Baru

All Terengganu

Banggul

Besut

Binjai

Bukit Payung

Cabang Tiga

Caluk

Cenering

Chukai

Dungun

Hulu Terengganu

Kemaman

Kerteh

Kijal

Kuala Ibai

BS Auto Aircond Service

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