Admin Cum Operation

Job Responsibilities
• Handle daily administrative and operational tasks.
• Prepare and maintain documents, records and filing.
• Assist with invoices, quotations, purchase orders and delivery documents.
• Coordinate with customers, technicians and internal departments.
• Follow up on customer requests, service schedules and outstanding matters.
• Assist in preparing reports, statements and other administrative documents.
• Handle incoming calls, WhatsApp messages and emails.
• Update and maintain customer and company records.
• Coordinate daily technician schedules and service arrangements.
• Monitor and follow up on delivery, collection and service status.
• Assist the management team with general administrative and operational duties.
• Perform any other duties assigned by the management.

Requirements
• Minimum SPM / Diploma or equivalent.
• Female candidates preferred.
• Experience in administration or operations is an advantage.
• Basic knowledge of Microsoft Office, especially Excel and Word.
• Good communication skills in English and Bahasa Malaysia.
• Able to communicate professionally with customers and colleagues.
• Responsible, organized and detail-oriented.
• Good working attitude and discipline.
• Able to work independently and as part of a team.
• Willing to learn and take on new responsibilities.
• Fresh graduates are welcome to apply.

Skills
• Administrative & documentation skills
• Customer service and communication
• Basic Microsoft Office skills
• Good coordination and follow-up skills
• Time management and organizational skills