Call Centre Cum Admin Clerk.

Job Responsibilities

• Handle inbound and outbound calls professionally.

• Contact customers regarding outstanding accounts and payment arrangements.

• Explain account details, outstanding balances, and available payment options.

• Record customer conversations and update account information accurately in the system.

• Follow up on payment commitments and maintain proper documentation.
• Respond to customer enquiries and direct complex matters to the relevant officers.

• Prepare and maintain call reports and other administrative records.

• Perform general clerical and administrative duties as assigned.





Requirements

• Minimum SPM, STPM, Diploma, or equivalent qualification.

• Good communication skills in Bahasa Malaysia and English. Knowledge of other languages is an added advantage.

• Computer literate with knowledge of Microsoft Office.

• Good telephone etiquette and interpersonal skills.

• Able to communicate confidently and professionally with customers.

• Responsible, organised, and able to work independently.

• Fresh graduates are encouraged to apply. Experience in a call centre, customer service, debt recovery, or collections environment will be an added advantage.



Location

PJCC(Nearby Bandar Sunway)

How to Apply

Interested candidates are invited to email their resume or call Show contact number for an interview or whatsapp: Show contact number

Only shortlisted candidates will be contacted.