OUTLET SUPERVISOR – Air-Cond Outlet Skudai, Johor

We are a growing air-conditioning company in JB, providing sales, installation, servicing and repair of new and used aircon units. We are looking for a reliable Outlet Supervisor to lead our JB outlet.

JOB RESPONSIBILITIES
- Manage daily outlet operations and lead a small team.
- Achieve sales targets and handle walk-in & WhatsApp customers.
- Check quotations, pricing and discounts.
- Handle complaints, after-sales service and contract renewals.
- Monitor new/used aircon stock and daily payments.
- Use WhatsApp, Google Sheets and AI systems for daily operations.

REQUIREMENTS
- Fluent in Bahasa Malaysia and Mandarin; basic English.
- Minimum 3 years' retail sales experience, with 1 year in a leadership role.
- Familiar with smartphones, WhatsApp Business and Google Sheets.
- Honest, responsible and trustworthy.
- Own transport and valid driving licence.

ADVANTAGES
- Aircon, electrical or building materials experience.
- Familiar with Daikin, Midea, Haier, AutoCount or POS systems.
- JB local knowledge.

WHAT WE OFFER
- Basic RM2,800–RM3,XXX + Sales Commission
- EPF, SOCSO & EIS
- Monday–Saturday (5.5 working days)
- Career growth with an AI-driven, modernising company.