Pickleball Court Supervisor

- Manage all App Booking, WhatsApp, social media enquiries, and offline customer complaints/enquiries

-Respond to customer questions, bookings, and feedback

- Act as the first point of contact for all customer-related matters

- Handle customer complaints and coordinate resolutions

- Escalate operational issues (e.g. facility/equipment issues) to the relevant team when required

- Attend on-site meetings where necessary to resolve customer matters

- Oversee, manage and coordinate Court Maintenance PICs to ensure all courts are maintained to the highest operational, cleanliness, and safety standards