Sales Admin

About the role

Forest Cloud Beverage Company is looking for an organised and detail-oriented Sales Admin to support the sales team at our Kota Damansara HQ.

Key responsibilities
• Prepare quotations, sales orders, invoices, delivery orders and other sales documents.
• Process customer orders accurately and within the required timeline.
• Update and maintain customer information, pricing and order records.
• Respond to customer enquiries through phone, WhatsApp or email.
• Follow up with customers regarding orders, deliveries and outstanding matters.
• Coordinate with the warehouse, production and delivery teams to ensure orders are fulfilled correctly.
• Monitor stock availability and update the sales team on order status.
• Assist with payment follow-ups and communicate information to the relevant department.
• Prepare sales reports and maintain accurate sales data.
• Organise and file sales documents.
• Provide general administrative support to the sales team.

Requirements
• Previous experience in sales administration, customer service or general administration is preferred.
• Comfortable using Microsoft Office, especially Word and Excel.
• Good written and spoken communication skills in Bahasa Malaysia and English.
• Accurate data-entry and record-keeping skills.
• Organised, responsible and attentive to detail.
• Able to manage several tasks and follow up on deadlines.
• Possess a professional and customer-focused attitude.
• Able to work at Kota Damansara.

Location: Forest Cloud HQ, 8, Jln Teknologi 3/5A, Kota Damansara, 47810 Petaling Jaya, Selangor.

Please apply through Mudah or email your updated resume to ****@***.***.