KEY RESPONSIBILITIES • Process payments received (cash, cheque, bank transfer, credit card, QR payment). • Update members' accounts and maintain accurate receivable records. • Monitor outstanding balances and overdue accounts. • Follow up on overdue payments by email or telephone. • Perform daily receipt posting and bank reconciliation (where applicable). • Reconcile accounts receivable ledger with the accounting system. • Prepare ageing reports and monthly AR reports. • Assist with month-end closing. • Handle membership deposits, refunds, and credit balances. • Liaise with the Sales Team and Finance Departments regarding billing issues. • Assist with audit schedules and documentation. • Maintain proper filing and accounting records.
KNOWLEDGE & SKILLS • Familiarity with Microsoft Office, particularly Excel. • Knowledge of SQL Account Software (is a must) • Good troubleshooting and analytical skills. • Ability to prioritize tasks and meet deadlines. • Strong communication and interpersonal skills, must be able to converse in English, Malay (Mandarin is additional point). • High level of integrity and confidentiality. • Ability to work independently as well as in a team.
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