Accounts Cum Admin

Accounts
Monitor accounts receivable and accounts payable.
Follow up on customer payments and outstanding balances.
Reconcile bank statements and accounting records.
Maintain accurate accounting documentation and filing.
Update accounting records in the accounting system.
Admin
Respond to customer enquiries via phone, email, WhatsApp, and other communication channels.
Process customer orders accurately and efficiently.
Follow up on order status, deliveries, and customer requests.
Handle customer complaints and provide appropriate solutions.
Provide product and service information to customers.
Monitor and update customers on stock availability and shipment schedules.