Customer Service Support

Join Our Team!
We are looking for a dynamic and customer-oriented individual to be part of our growing team. If you enjoy interacting with people and supporting day-to-day operations, this role is perfect for you!

Job Responsibilities

• Handle daily customer requests and order processing via email, WhatsApp, and phone
• Follow up with customers on order-related matters and provide effective solutions
• Attend to incoming calls and direct inquiries to the relevant departments
• Greet and assist walk-in customers in a professional and friendly manner
• Coordinate and manage customer inquiries and service requests
• Record and relay accurate messages promptly
• Provide administrative and ad-hoc support to various departments
• Assist the Sales & Marketing team in related sales activities

Job Requirements

• Malaysian only
• Fresh graduates are encouraged to apply
• Good communication and interpersonal skills
• Positive attitude with strong customer service mindset
• Able to multitask and work in a fast-paced environment
• Basic computer skills (MS Office, email, WhatsApp)
• Good organizational and coordination abilities
• Required language(s): English, Bahasa Malaysia (Additional languages will be an added advantage)

Why Join Us?
✨ 5 working days
✨ EPF, SOCSO & EIS
✨ Annual Leave
✨ Group Insurances
✨ Friendly and supportive working environment
✨ Career growth opportunities for fresh graduates