Convenience Store Supervisor
RM 1 200 - 1 700 per month
JOB DESCRIPTION FOR CONVENIENCE STORE SUPERVISOR
Reports To: General Manager of Store Operations
The Store supervisor is responsible for day to day store operations of all outlets under his/her care, including scheduling, training, and supervising employees and assistant outlet managers. The Store Operations Supervisor is responsible for all the store profits, and all controllable expenses including labor, inventory levels, and cash and inventory shortages.
List of Responsibilities
•Involved in overall performances of the convenience stores in every outlet.
•Day to day operations, cashier and storekeeper
•Assist in the recruiting of, recommend for hire, and train, positive individuals to become members of the TFSCS Team, ensuring excellent customer service.
•Motivate, encourage, and challenge store performances.
•Promote and resolve customer complaints if issues had not been resolved by store managers, in a timely and professional manner.
•Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
•Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
•Maintain quality brand image standards as pass evaluations.
•Supervise, and discipline all store employees according to company policy.
•Complete all paperwork and computer entry in a timely manner as established by management.
•Monitor cash over/short, inventory shrinkage, and drive offs daily.
•Conduct Store meetings as needed with employees. (A minimum of one monthly)
•Understand all information and systems in the daily reporting of store operations.
•Follow and enforce all Company Policies and Established Procedures in the store Operations
•Implement Monthly promotions, ensure all POS advertising/signage is properly posted at the proper time.
•Communicate and perform all price change request, mark downs / ups as requested by management.
•Communicate any problems with merchandise pricing.
•Implement and enforce all merchandising and vendor policies and procedures.
•Enforce all Safety and Security Issues and report any and all unsafe conditions.
•Conduct regular safety and Security Meeting and document with employees attending signatures.
•Report and process all employee and/ or customer incidents or accidents following company procedure.
•Performing and evaluation appraisals as per requirement of the organization
•Ensuring all staff abide by all rules and regulations set by the managementURGENT