Customer Service Officer (Immediate Hiring)

List-ID: 11461813414 May 10:45

Job Description

Responsibilities

• Provide exceptional customer and technical support on a daily basis.
• Analyze customer needs and technical issues, offering effective solutions and recommendations.
• Ensure customer satisfaction through prompt and efficient problem
resolution.


Qualifications

• Strong customer support and technical skills.
• Proficient in analyzing customer needs and technical issues.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to thrive in a fast-paced, pressure-driven environment.



Requirements

• Proficiency in English, Bahasa Malaysia, and Mandarin is an added advantage.
• Applicants must be willing to work in Kuchai Lama.
• Preferably candidates with experience in Customer Service or related fields.
• 5 Full-Time position(s) available.
• 5 Part-Time position(s) available.
• Candidates must be willing to work on shift schedules.

Job Details

Job Info & Requirement
Contract Type
Full-time
Job Type
Executive
Experience Level
< 1 year, 1-3 years
Job Categories
Customer Svc/Call Centre
Minimum Education Required
• Candidates must possess at least Secondary School/SPM/"O" Level qualification in any field. • Fresh graduates are encouraged to apply.
Language Required
English, Bahasa Malaysia, Mandarin/Cantonese
Nationality Preferred
Malaysians Only
Gender Preferred
All Genders
Own Transport
None
Salary & Other benefits
Salary
RM 2,500 to RM 3,700 per month
Other Benefit (Optional)
Perks and benefits • EPF, SOCSO & EIS contributions • KPI Allowance • Shift Allowance Leave Entitlement • Annual Leave • Sick Leave Why Join Us • Structured training provided • Supportive team environment • Opportunity to enhance communication and customer service
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Salary
RM 2,500 to RM 3,700
(per month)
Location
Kuala Lumpur - Kuchai Lama
Contact Type
Full-time
Job Type
Executive
Category
Customer Svc/Call Centre

Employer Info

Company Name
ONEWORKS SDN BHD
Company Description
OneWorks incorporated in 1999 as an innovative provider of electronic services (e-services) to the financial and insurance industry. Through our carfix.my platform, we are currently connecting insurance companies, car repair shops and roadside assistance provider to provide assistance to vehicle owner in the event their vehicle is met with accident or breakdowns.
Size
101-500 employees
Company Website
Company No.
223528-T
Company
Joined since: May 2022
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