Jobs available in Malaysia | Found 18 Results.

Deskripsi Tugas: Penyambut Tetamu Hotel Ringkasan Jawatan Penyambut Tetamu Hotel bertanggungjawab menjadi individu pertama yang menyambut kehadiran tetamu serta memberikan perkhidmatan pelanggan yang mesra, profesional, dan cekap. Jawatan ini melibatkan pengurusan tempahan bilik, urusan daftar masuk dan daftar keluar, pengendalian pembayaran, serta memastikan setiap tetamu menerima pengalaman penginapan yang memuaskan. Tanggungjawab Utama * Menyambut dan melayan tetamu dengan mesra, sopan, dan profesional. * Mengurus proses daftar masuk (check-in) dan daftar keluar (check-out) tetamu. * Mengendalikan tempahan bilik, pindaan, dan pembatalan tempahan. * Menjawab panggilan telefon, e-mel, dan pertanyaan daripada tetamu. * Memproses pembayaran serta menyediakan bil dan resit dengan tepat. * Menyerahkan kunci atau kad akses bilik kepada tetamu. * Memberikan maklumat mengenai kemudahan hotel, tempat menarik, dan pengangkutan. * Menangani aduan dan permintaan tetamu dengan cekap serta merujuk kepada penyelia jika perlu. * Berhubung dengan jabatan pengemasan (Housekeeping) dan penyelenggaraan bagi memastikan bilik sentiasa bersedia. * Mengemaskini rekod tetamu dan memastikan semua maklumat adalah tepat. * Mematuhi dasar, prosedur operasi standard (SOP), serta peraturan keselamatan hotel. Kelayakan * Minimum Sijil Pelajaran Malaysia (SPM) atau kelayakan yang setaraf. * Diploma dalam bidang Hospitaliti, Pelancongan atau berkaitan adalah satu kelebihan. * Pengalaman bekerja di bahagian kaunter hadapan (Front Office), hospitaliti atau khidmat pelanggan adalah diutamakan. * Mahir menggunakan komputer, Microsoft Office, dan sistem pengurusan hotel merupakan satu kelebihan. * Boleh bertutur dan menulis dalam Bahasa Melayu serta Bahasa Inggeris dengan baik. * Bersedia bekerja mengikut syif. Kemahiran Diperlukan * Kemahiran komunikasi dan layanan pelanggan yang cemerlang. * Berpenampilan kemas dan profesional. * Mempunyai sikap mesra, sabar, dan bertanggungjawab. * Berkebolehan menyelesaikan masalah dan mengendalikan aduan pelanggan. * Mampu bekerja di bawah tekanan dan mengurus pelbagai tugasan serentak. * Mempunyai kemahiran organisasi dan pengurusan masa yang baik. * Mampu bekerja secara individu dan berkumpulan. Waktu Bekerja * Bekerja mengikut **syif 12 jam**. * Syif siang: **7.00 pagi – 7.00 malam**. * Syif malam: **7.00 malam – 7.00 pagi**. * Jadual kerja ditetapkan oleh pihak pengurusan mengikut keperluan operasi hotel. * Perlu bekerja pada hujung minggu dan cuti umum mengikut jadual syif. Persekitaran Kerja * Bertugas di kaunter hadapan hotel. * Perlu berdiri untuk tempoh yang panjang. * Bekerja dalam persekitaran yang memerlukan layanan pelanggan secara berterusan. Penunjuk Prestasi Utama (KPI) * Tahap kepuasan tetamu. * Ketepatan pengurusan tempahan dan rekod tetamu. * Kelancaran proses daftar masuk dan daftar keluar. * Kecekapan mengendalikan pertanyaan serta aduan tetamu. * Pematuhan kepada SOP dan polisi hotel.

Front Officer The hotel front desk is responsible for checking guests in and out of the hotel, as well as performing administrative tasks such as managing bookings. We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guest, managing online and telephonic bookings, and verifying guests paying methods during check in. You should have pleasant and professional disposition with guests and other hotel staff. To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be interest to guest. Hotel Front Desk Requirements: High school qualification or equivalent. Previous hospitality experience would be advantageous. Strong written and verbal communication skills. Well-presented and professional appearance. Compentency with Microsoft office. Ability to learn on the job. Excellent customer service skills. Must have flexible hours. Be able to also work at De Botani Hotel as required by management Preferable male. Kindly contact Mr. Danny : +60172763118 or Mr. Rahman : +60139940374

We are looking for a dedicated and energetic Full-Time Housekeeper to join our team in Kota Bharu. You will be responsible for maintaining excellent cleanliness and comfort standards across our properties, primarily based at Hotel Ma'Wa and Hotel Salaam Suites. Key Responsibilities: - Clean, dust, and polish guest rooms, bathrooms, and public spaces to strict hospitality standards. - Change bed linens, replace towels, and restock daily room amenities. - Update room readiness status and track daily linen/supply inventory using our internal operations software. - Work closely with our operations team to ensure quick and efficient room turnovers for incoming guests. - Maintain the cleanliness of all building facilities, safely and efficiently navigating housekeeping carts (utilizing the elevator at Hotel Ma'Wa). - Immediately report any required room maintenance, broken fixtures, or aesthetic touch-ups to the management team. Requirements: - Previous housekeeping, cleaning, or hospitality experience is highly preferred. - Physically fit, energetic, and able to handle the active nature of the job. - Detail-oriented with a strong commitment to cleanliness and hygiene. - Comfortable using a smartphone for basic digital task tracking and team communication. - Reliable, punctual, and available to work shifts, including weekends and public holidays. To Apply: Please send your resume or a brief message with your work experience via Mudah Chat or WhatsApp at +60162755611 or +60162231282.

Responsibilities : ✅Check-in / Check-out process according to hotel policies and procedures. ✅Reservations / Room Blocking ✅Communications - Assist guests with internet access information (e.g., broadband or wireless connection). ✅Reports / Record Keeping ✅Guest Services ✅Cash Handling and Finance Related Requirements: ✅ Minimum SPM or Its Equivalent ✅ Able to speak English ✅ Computer Literate ✅ Work Experience Is Not Requied Benefits: ✅ Attractive Salary ✅ Monthly Allowance ✅ EPF, SOCSO & EIS ✅ International Working Environment ✅ Interact with Local & International Customers If you are interested, please contact us: 📞 http://www.wasap.my/+60172131122/FrontOffAsst 📞 http://www.wasap.my/+60122098102/FrontOffAsst 📞 http://www.wasap.my/+60172131100/FrontOffAsst 📞 http://www.wasap.my/+60172361881/FrontOffAsst

Kami menawarkan praktikal latihan untuk pelajar dengan kursus-kursus di Pelancongan, Hospitaliti & Pengurusan. LOKASI :: Berhampiran Taman Negara Gunung Kinabalu (Kundasang, Ranau) TEMPOH :: Tempoh latihan minimum adalah 1-6 bulan bergantung kepada keperluan anda. BIDANG PEMBELAJARAN :: KERJA DALAM KUMPULAN HOUSE KEEPING & MEJA HADAPAN & MAINTENANCE TAWARAN :: Elaun bulanan $$$ (Tarikh akan ditentukan kemudian) Penginapan (Bilik Persendirian) Seragam PERMOHONAN :: Pelajar / Pemohon boleh menghantar resume & surat kolej anda ke Email: ayanaholidayresort@gmail.com Line subject: JR AHR INTERSHIP OR Whatsapp: 012-833-3325 ** Please whatapp ** "LATIHAN PRAKTIKAL"

Qlassic Hotel, sebuah hotel bajet 50 bilik di Bandar Baru Salak Tinggi, Sepang, sedang mencari calon yang berdedikasi, mesra pelanggan dan bertanggungjawab untuk menyertai pasukan kami. FRONT DESK / RECEPTION Jenis Pekerjaan: Sepenuh Masa Lokasi: Bandar Baru Salak Tinggi, Sepang, Selangor Gaji: RM1,700 sebulan Mula: Segera Syarat & Faedah • Pengalaman kerja tidak diperlukan tetapi digalakkan. • Boleh menggunakan komputer • Bersedia bekerja secara syif 3 waktu • 5 hari bekerja / 2 hari cuti • Jadual kerja: 4 hari × 8 jam + 1 hari × 12 jam • Mempunyai pengangkutan sendiri • Latihan dan peluang mendapatkan pensijilan formal • KWSP & PERKESO disediakan mengikut ketetapan yang berkuat kuasa • Insentif bulanan berdasarkan prestasi dan jualan bilik hotel • Peluang untuk berkembang dalam bidang hospitaliti TUGAS UTAMA • Menguruskan proses check-in dan check-out tetamu • Melayan pertanyaan dan keperluan tetamu • Mengurus tempahan bilik • Mengendalikan sistem komputer hotel • Memastikan perkhidmatan kepada tetamu sentiasa mesra dan profesional

We invite Malaysian to fill the position of Inbound Tour Consultant. Requirements: Age above 28 with minimum 3 years Tourism working experience able to design and marketing Inbound tour packages . Interested pls WhatsApp resume 0178303388

Front Office & Maintenance Cum Housekeeping: Pekerja: Lelaki/Perempuan Umur: 19 - 34 Tempat Kerja: Dekat Taman Kinabalu Park Uniform, Tempat tinggal & Makanan (minima): Disediakan Antara berikut yang anda mampu lakukan? 1) Front Office 2) Housekeeping 3) Gardening 4) Wiring repair 5) Piping repair Kalau berminat, whatsapp mesej: http://wa.me/60128333325 or 0128333325 atau klik link shorturl.at/hLS24 (isi borang permohonan)

We are Established Tour Company at Kota Kinabalu Sabah invites Malaysian to fill the position of Tour Bus Driver. Requirements: age above 28 with PSV License. Interested pls WhatsApp 0178303388

RESPONSIBILITIES To responsible for all cleanliness of all units. To completing all rooms assigned for the day before end of shift and report to supervisor if any rooms not accomplished. To carry out periodic cleaning projects and spring cleaning in the guest rooms and floor as on a timely basis. To ensure lost and found items a properly record in room assignment report and brought down to housekeeping to be recorded and kept. Report on losses and breakages in the rooms and on the floor. To assist and coordinate with Team Leader on monthly inventories of linen, chemicals, guest amenities and supplies. To ensuring the master keys movement is updated and properly recorded. Comply to safety and security measures in the areas of chemical usage, electrical wiring and guest belongings. Ensure corridors are kept clean and room service trays are removed to the service areas immediately. Attends to guest complaint promptly and efficiently, understands guest needs and feedback to them within professional manner. Location: Horizon Residences Fair Park 6 days working day 9:30am -6pm Accomodation provided

About the Role: As a Front Desk Officer in a digital property management company specializing in digital property management, you will be responsible for reservation management to enhance guest experience, communicate and coordinate bookings. Your detailed responsibilities will include: 1. Reservation Management Handle Bookings: Manage all incoming booking inquiries across platforms such as Airbnb, Booking.com, Vrbo, and the company website. Reservation Accuracy: Ensure 100% accurate data entry of reservations into the Property Management System (PMS) to prevent discrepancies. Calendar Synchronization: Maintain synchronized availability calendars across all platforms to prevent overbooking. Policy Adherence: Process 100% of cancellations, refunds, and booking changes in accordance with company policies. 2. Guest Communication Primary Contact: Serve as the main point of contact for guests before, during, and after their stay. Personalized Instructions: Provide detailed check-in/out instructions tailored to each property. Complaint Resolution: Address 100% of guest concerns, complaints, and special requests efficiently and professionally. 3. Coordination with Operations Team Operational Alignment: Ensure that all booking information is accurately entered into the PMS, allowing the operations team to access real-time schedules. Special Requirements: Communicate any special guest requirements, such as early check-ins or late check-outs, directly to the operations team when necessary. Urgent Requests: Coordinate promptly on urgent guest needs during their stay. 4. Sales and Revenue Management Revenue Optimization: Monitor booking patterns and collaborate with the marketing team to introduce targeted promotions during low-demand periods. Upselling Opportunities: Promote additional services such as shuttle services, breakfast packages, and extended stays. 5. Crisis Management Alternative Arrangements: Arrange alternative accommodations for overbooked guests or cancellations due to property issues. Emergency Protocols: Implement and adhere to clear communication and action plans during crises. Guest Satisfaction: Ensure trust and satisfaction by handling emergencies empathetically. 6. Review Management and Analytics Feedback Collection: Actively encourage guests to leave reviews post-stay. Trend Analysis: Analyze guest reviews and booking patterns to identify areas for improvement and inform strategies. 7. Reporting and Analytics Comprehensive Reporting: Submit detailed monthly reports on occupancy, revenue, guest feedback, and team performance by the 5th of each month. Data-Driven Decisions: Utilize analytics to recommend property and process enhancements. 8. Collaboration with Marketing Team Feedback Integration: Provide guest insights to refine marketing strategies. Promotional Campaigns: Support the implementation of campaigns targeting low-demand periods. Benefits: Competitive salary and performance-based incentives & bonus Opportunities

Receptionist’s duties include checking guests in and out, issuing keys, and taking reservations by telephone or email, preparing bills and dealing with payments. Provide guests with information, answer their queries and deal with complaints. To ensure a property’s guests have a clean, comfortable environment. Send and collect laundry, shopping for guest house stuffs when needed. Guesthouse cleaning.. Working Hour 8.30am-5.30pm Off day once a week-Week Day INTEREST? PLEASE WALK IN TO THE COLONY GUEST HOUSE FOR INTERVIEW - A591, LORONG SELAMAT 21, JALAN TELOK SISEK, 25050 KUANTAN, PAHANG. Call/WhatsApp: zero one two-nine six six one three eight one (MR CHONG)

Job Summary The Operation Officer is responsible for managing the daily operational activities of the company, ensuring smooth service delivery, maintaining excellent customer service, and supporting business operations. This role includes handling motor insurance renewals, road tax renewals, travel insurance applications, customer enquiries, documentation, and administrative duties while ensuring compliance with company policies and relevant regulations. Key Responsibilities Customer Service -Assist customers with enquiries via walk-in, telephone, email, WhatsApp, and other communication channels. -Provide accurate information regarding the company's products and services. -Maintain professional and courteous communication with customers. Motor Insurance & Road Tax Services -Process motor insurance renewals for customers. -Arrange road tax renewals through the relevant authorised platforms. -Handle NCD (No Claim Discount) withdrawal and transfer requests. -Prepare quotations and explain available insurance options to customers. -Ensure all required documents are complete and accurately recorded. Travel Insurance -Process travel insurance applications for individuals and groups. -Verify customer information before policy issuance. -Coordinate with insurance providers to ensure timely processing. -Maintain accurate records of issued policies. Travel Operations Support -Assist in preparing travel documents and customer itineraries. -Coordinate with suppliers, hotels, transport providers, and other service partners. -Support the operations team in ensuring smooth execution of travel arrangements. Administrative Duties -Maintain customer records, operational documents, and filing systems. -Prepare daily, weekly, and monthly operational reports when required. -Monitor and update operational databases and company systems. -Perform data entry accurately and efficiently. Compliance & Quality -Ensure all transactions comply with company procedures and applicable regulations. -Maintain confidentiality of customer information at all times. -Ensure accuracy and completeness of operational documentation. General Responsibilities -Work closely with other departments to achieve company objectives. -Assist in promotional campaigns and operational events when required. -Perform any other duties assigned by Management from time to time. Job Requirements Diploma or Bachelor's Degree in Business Administration, Tourism Management, Hospitality, or related fields. -Fresh graduates are encouraged to apply. Relevant working experience is an added advantage. -Good communication skills in Bahasa Malaysia and English. -Computer literate, particularly in Microsoft Office (Word, Excel, and Outlook). -Strong organisational and time management skills. -Able to work independently and as part of a team. -Detail-oriented with good problem-solving skills. -Positive attitude, responsible, and customer-service oriented. Submit your resume to info@wiratravel.com

A Hotel Marketing Manager drives revenue by maximizing room occupancy and event bookings. They shape the property's brand identity by overseeing digital marketing, social media, public relations (PR), and promotional.

Food & Beverage Outlets Successful candidates may be assigned to one of the following outlets: Chinoise – Specialty Chinese Restaurant Fresh – All-Day Dining Restaurant STEP Lounge – Stylish lobby lounge overlooking the pool and sea Pool Bar – Relaxed poolside dining and beverage outlet Job Responsibilities: Welcome and assist guests in a friendly and professional manner. Take food and beverage orders accurately. Serve food and beverages according to hotel service standards. Provide menu recommendations and promote outlet promotions. Ensure guest satisfaction throughout the dining experience. Handle guest requests and feedback professionally. Prepare and maintain dining areas and service stations. Process guest bills and payments accurately. Maintain cleanliness, hygiene, and safety standards at all times. Work closely with the kitchen, bar, and service teams to ensure smooth operations. Meal and Hostel Provided Requirements Minimum SPM or equivalent. Experience in a hotel, restaurant, café, lounge, or bar is an advantage. Good communication and interpersonal skills. Positive attitude with a strong customer service mindset. Able to work shifts, weekends, and public holidays. Able to work in a fast-paced environment.

Working hours: 5 days per week From 9.00am to 9.00pm (2 hours break) Overtime pay will be included Off days on weekdays Working location: Armani Raja Uda KL Salary range: RM 2,000 to 2,500 (Basic + Overtime + KPI allowance) Job Scope: The Concierge / Bellboy is responsible for delivering warm, professional hospitality support to guests staying at the company’s managed short-term rental and serviced apartment properties. This role ensures smooth guest arrival, check-in, and departure experiences while maintaining a welcoming and well-presented environment at all times. Key Responsibilities: Greet and welcome guests upon arrival at the property with a friendly and professional manner. Assist with carrying, loading, and unloading guest luggage during check-in and check-out. Escort guests to their units, provide a brief orientation of room features, amenities, and safety instructions. Assist with VIP guest arrivals — including luggage handling, parking coordination, and special requests. Support guest parking arrangements, especially for VIP or long-stay guests. Handle luggage storage or early/late arrival arrangements as required. Ensure the lobby, driveway, and public areas are neat, organized, and guest-ready at all times. Assist guests with transportation bookings (Grab, airport transfer, car rental, etc.) and local area information. Deliver guest items, packages, or amenities upon request. Coordinate with the Front Office and Housekeeping team to ensure smooth guest movement and service flow. Report any maintenance, safety, or guest-related issues promptly to the Duty Manager or Guest Service team. Uphold company hospitality standards, grooming, and service etiquette at all times. Requirements: Pleasant personality with a strong sense of guest service and professionalism. Physically fit to handle luggage and perform light physical tasks. Basic communication skills in English and Malay (Mandarin or other languages are an advantage). Able to work on a shift basis, including weekends and public holidays. Previous experience in hotel, serviced apartment, or hospitality environment preferred.

Key Responsibilities Clean, sanitize, and tidy up guest rooms, bathrooms, corridors, and public areas according to 5-star hotel standards. Change bed linens, replace towels, and replenish guest amenities. Dust, vacuum, mop floors, and disinfect high-touch surfaces. Report any maintenance issues, safety hazards, or lost-and-found items. Handle laundry, linen, and cleaning equipment properly. Follow daily cleaning checklists and schedules provided by the supervisor. Ensure proper use of cleaning materials, chemicals, and tools. Maintain high standards of hygiene and comply with health & safety regulations. Assist guests courteously if approached for simple requests. Perform other housekeeping duties as assigned by management. Requirements Previous housekeeping/cleaning experience in hotel or hospitality industry is an advantage. Physically fit and able to perform manual cleaning tasks. Attention to detail and ability to follow instructions. Good time management and organizational skills. Willing to work on night shifts, weekends, and public holidays. Job Types: Full-time, Fresh graduate Benefits: Dental insurance Professional development Vision insurance Work Location: In person

Key Responsibilities: * Conduct routine inspections of premises and equipment to identify and resolve issues. * Perform general repair and maintenance tasks, including plumbing, electrical, carpentry, painting, and HVAC troubleshooting. * Respond promptly to maintenance requests and service calls from residents, guests, or management. * Carry out preventive maintenance programs for all equipment and facilities. * Install, repair, or replace fixtures, fittings, appliances, and equipment as required. * Perform deep cleaning of assigned areas, equipment, and facilities as needed to maintain high standards of hygiene and appearance. * Ensure all tools, supplies, and equipment are maintained in good working order. * Record and report completed work orders and maintenance activities. * Liaise with vendors or external contractors for specialized repairs or services. * Comply with health and safety regulations and company policies at all times. * Provide support for setup and breakdown of company events or functions as needed. * Perform any other related duties assigned by the Maintenance Supervisor or Management. * Report major issues or recurring problems to the Quality Control Manager for follow-up action. * Support unit refurbishment, renovation, and move-in/move-out processes. * Respond to emergency maintenance requests as needed, including after-hours support. Requirements: * Proven experience as a handyman, technician, or maintenance worker. * Basic knowledge of electrical, plumbing, carpentry, and mechanical systems. * Ability to work with minimal supervision and handle multiple tasks. * Good communication and problem-solving skills. * Physically fit and able to perform manual tasks. * Willing to work on shifts, weekends, or public holidays when required.