Hotel houseskeeping

RESPONSIBILITIES

To responsible for all cleanliness of all guest rooms, corridors, lift landing and staircase.

To completing all rooms assigned for the day before end of shift and report to supervisor if any rooms not accomplished.

To carry out periodic cleaning projects and spring cleaning in the guest rooms and floor as on a timely basis.

To ensure lost and found items a properly record in room assignment report and brought down to housekeeping to be recorded and kept.

Report on losses and breakages in the rooms and on the floor.

To assist and coordinate with Team Leader on monthly inventories of linen, chemicals, guest amenities and supplies.

To ensuring the master keys movement is updated and properly recorded.

Comply to safety and security measures in the areas of chemical usage, electrical wiring and guest belongings.

Ensure corridors are kept clean and room service trays are removed to the service areas immediately.

Attends to guest complaint promptly and efficiently, understands guest needs and feedback to them within professional manner.