17 Results For Customer service.

-Extra incentive to be provided RM500-1000-2000 -Extra incentive if can appear in video About the role We are seeking a driven and customer-focused Customer Service cum Admin Executive to join our dynamic team at Pantas Autoworld in One South Mall Seri Kembangan, Selangor. In this full-time role, you will be responsible for providing excellent customer service and handling a variety of administrative tasks to support the smooth running of our operations. Call/Whatsapp 017-3321563 (Ryan) What you'll be doing (No experience is fine) -Serving as the primary point of contact for customers, responding to inquiries and resolving issues in a timely and professional manner -Handling customer enquiries, bookings and other administrative tasks with meticulous attention to detail -Maintaining accurate records and updating customer information in our systems -Providing administrative support to the wider team, including scheduling, filing and data entry -Assisting with other ad-hoc tasks as required to contribute to the overall success of the business What we're looking for -No experience is fine -Excellent communication and interpersonal skills (BM & English), with the ability to interact with customers and colleagues in a friendly and professional manner -Strong organisational skills and attention to detail, with the ability to multitask and prioritise effectively -Proficient in using Microsoft Office suite, including Excel, Word and Outlook Call/Whatsapp 017-3321563 (Ryan)

Handle data entry into computer system. Understand customer's needs and preference and provide necessary assistance to ensure their satisfaction. Handle Ad Hoc assignments from time to time. Investigate customer complaints and non-conformance issues. Handle order inquiries by clients and customers relating to product availability, pricing and etc.

/To handle and ensure smooth operation of outlet. /To service new and existing customers by providing world class customer service. /To value pawned goods such as gold, watches, diamonds /To enter data into computerized system and generate daily report

We are looking for a customer-oriented, empathetic, and dynamic Customer Service Representative to join our growing team. In this role, you will be the face and voice of our company, responsible for solving customer inquiries, resolving issues, and ensuring every interaction leaves a lasting, positive impression. If you love helping people, are a natural problem-solver, and thrive in a fast-paced environment, we want to hear from you! Key Responsibilities: Omnichannel Support: Manage incoming customer inquiries efficiently across multiple channels, including phone, email, live chat, and social media. Problem Resolution: Actively listen to identify and diagnose customer needs or complaints; provide accurate, valid, and complete information to resolve issues effectively. Product Expertise: Maintain a deep understanding of our products, services, and hotel operations to guide customers and offer relevant recommendations. Accurate Documentation: Keep detailed, precise records of customer interactions, manage customer accounts, and update information seamlessly in our CRM system. Escalation Management: Identify complex issues and route them to the appropriate internal teams (e.g., tech support, billing) while keeping the customer informed. Continuous Improvement: Gather and share valuable customer feedback with management to help enhance our services and overall customer experience. Requirements & Qualifications Experience: Fresh graduates are highly encouraged to apply! (Prior experience in customer service or hospitality is a plus). Language Skills: Exceptional verbal and written communication skills. Fluency in English, Mandarin, and Bahasa Melayu is required to support our diverse customer base. Tech Savvy: Proficiency with MS Office/Google Workspace. Familiarity with CRM systems or hotel management software is a strong advantage. Soft Skills: High emotional intelligence, patience, and the ability to maintain composure during stressful customer interactions. Efficiency: Strong multitasking, prioritization, and time-management skills in a fast-paced environment. Education: Minimum of a High School Diploma/SPM or equivalent (a degree or diploma in Communications, Hospitality, Business, or a related field is a bonus). Position Details & Benefits Working Venue: Cheras Branch (Walking distance to Maluri LRT Station) Competitive Salary: RM 2,500 – RM 3,500 (commensurate with experience). Statutory Benefits: Full EPF, SOCSO, and EIS contributions. Career Growth: Excellent opportunities for career advancement and professional development within a growing company. Work Environment: A supportive, dynamic, and collaborative team culture.

Jawatan: Customer Service Executive (Asas + Komisen) Perkhidmatan: Broadband & Pembaharuan Jaminan (Warranty Renewal) 📍 Lokasi Kerja: Prima Sri Gombak 🕒 Waktu Kerja: Isnin – Jumaat (10.00 pagi – 6.00 petang) 💰 Gaji: RM1,700(basic) + Komisen + Elaun Skop Kerja: • Membantu pelanggan menukar pelan broadband sedia ada kepada pelan terbaru yang lebih menjimatkan. • Mengurus dan memproses sambungan semula kontrak atau pembaharuan jaminan (warranty renewal) pelanggan. • Memastikan semua maklumat pelanggan dikemas kini dengan tepat dalam sistem. Kelayakan: • Minimum SPM. • Bertanggungjawab membuat panggilan berkaitan produk telekomunikasi. • Boleh berkomunikasi dengan baik melalui telefon. • Bahasa diperlukan: Bahasa Malaysia. • Latihan akan disediakan. **Tidak perlu pengalaman** Kami Mencari Individu Yang: • Bermotivasi tinggi dan bersemangat untuk menjana pendapatan lebih. • Menikmati kerja melalui telefon. • Mempunyai kemahiran komunikasi yang baik. • Mampu bekerja dalam pasukan (teamwork). Manfaat Diberikan: • Cuti Tahunan / Cuti Perubatan / KWSP / SOCSO • Bonus Prestasi • Kenaikan Gaji Berdasarkan Prestasi Kerja • Lokasi Pejabat Berdekatan Dengan Pengangkutan Awam ##Berminat boleh menghantar resume ke syagombak@gmail.com Untuk pertanyaan lanjut, sila WhatsApp atau hubungi https://wa.me/60177970668 (FARAH).

Join Our Team as an Outbound Caller for UNIFI Internet! 🚀 What You’ll Do: 📞 Call potential customers to introduce UNIFI’s internet packages. 💬 Engage in friendly conversations and highlight package benefits. 🤝 Build rapport and guide customers in choosing the right plan. 📝 Keep records of calls and sales activities. What We’re Looking For: - Great verbal and written communication skills. - Confident connecting with people over the phone. - Excited to learn and promote UNIFI’s offerings. - Experience in telemarketing or customer service? Awesome! If not, we’ll train you! - Preferred women under 35 (all genders welcome to apply) Why Join Us? ✅ Basic + EPF + Socso + allowance + bonus ✅ Training and growth opportunities ✅ Friendly, collaborative work culture 🏢 HQ: TM Point, Puchong Utama ⏰ Working Hours: 9 am - 6 pm Ready to Apply? 📲 Contact: +60175990819 (Eason) / +6012-239 9110 (Terence Kor) [WhatsApp Available] Don’t miss this chance to grow with us! Apply now! ---------------------------------------------------- Sertai Pasukan Kami sebagai Panggilan Keluar UNIFI! 🚀 Tugas Utama: 📞 Hubungi pelanggan berpotensi dan perkenalkan pakej internet UNIFI. 💬 Berbual mesra sambil menekankan kelebihan pakej. 🤝 Bina hubungan dan bantu pelanggan memilih pelan yang sesuai. 📝 Rekodkan panggilan dan aktiviti jualan dengan tepat. Kriteria: - Kemahiran komunikasi lisan dan tulisan yang baik. - Yakin berhubung dengan orang melalui telefon. - Berminat belajar dan mempromosikan perkhidmatan UNIFI. - Pengalaman dalam telepemasaran atau khidmat pelanggan? Bagus! Kalau tak ada, kami akan latih anda! - Keutamaan bagi wanita di bawah 35 tahun (semua jantina dialu-alukan untuk memohon) Kenapa Sertai Kami? ✅ Basic + EPF + Socso + allowance + bonus ✅ Latihan dan peluang kenaikan pangkat ✅ Persekitaran kerja mesra dan kolaboratif 🏢 HQ: TM Point, Puchong Utama ⏰ Waktu Kerja: 9 pagi - 6 petang Berminat? 📲 Hubungi:+60175990819 (Eason)/ +6012-239 9110 (Terence Kor) [WhatsApp Tersedia] Jangan lepaskan peluang ini untuk berkembang bersama kami! Mohon sekarang! 🚀

About the role (working time 2pm - 11pm) We are seeking a driven and customer-focused Customer Service cum Admin Executive to join our dynamic team at Pantas Autoworld in One South Mall Seri Kembangan, Selangor. In this full-time role, you will be responsible for providing excellent customer service and handling a variety of administrative tasks to support the smooth running of our operations. Call/Whatsapp 017-3321563 (Ryan) What you'll be doing (No experience is fine) -Serving as the primary point of contact for customers, responding to inquiries and resolving issues in a timely and professional manner -Handling customer enquiries, bookings and other administrative tasks with meticulous attention to detail -Maintaining accurate records and updating customer information in our systems -Providing administrative support to the wider team, including scheduling, filing and data entry -Assisting with other ad-hoc tasks as required to contribute to the overall success of the business What we're looking for -No experience is fine -Excellent communication and interpersonal skills (BM & English), with the ability to interact with customers and colleagues in a friendly and professional manner -Strong organisational skills and attention to detail, with the ability to multitask and prioritise effectively -Proficient in using Microsoft Office suite, including Excel, Word and Outlook Call/Whatsapp 017-3321563 (Ryan)

Take photos and videos of car bodykits, bumpers, spoilers and accessories Create content for TikTok, Facebook, Instagram and other platforms Edit simple videos and photos for posting Plan marketing ideas to increase views and sales Reply basic customer enquiries from social media Assist with product shooting and daily marketing tasks Requirements: Creative and active on social media Able to take good videos and photos Basic video editing skill is an advantage Responsible, hardworking and willing to learn Experience in automotive content is a bonus

Pakdo Washer and Dryer Repair Services sedang mencari seorang Customer Service & Sales Coordinator yang sopan, teliti, rajin follow-up dan berminat membina kerjaya dalam bidang servis pembaikan peralatan rumah. Jawatan ini sesuai untuk calon yang suka berkomunikasi dengan pelanggan, pandai mengurus WhatsApp/call, boleh bekerja dengan sistem, dan tidak malu untuk membuat follow-up sehingga pelanggan confirm booking atau bayaran. Tanggungjawab Utama: 1. Menjawab pertanyaan pelanggan melalui WhatsApp, telefon, Facebook, TikTok dan platform lain. 2. Mengambil maklumat pelanggan dengan lengkap termasuk nama, lokasi, jenis mesin, brand, model, masalah/simptom, gambar dan video. 3. Menerangkan proses checking, caj pemeriksaan, warranty dan anggaran proses repair kepada pelanggan. 4. Membantu pelanggan membuat booking slot technician. 5. Mengemaskini data pelanggan, status job, quotation, bayaran dan follow-up dalam Google Sheet/Trello. 6. Membuat follow-up pelanggan yang belum confirm booking. 7. Membuat follow-up quotation selepas technician selesai pemeriksaan. 8. Membantu close sales untuk job repair washer, dryer, peti ais, TV dan iron steamer. 9. Mengingatkan pelanggan tentang deposit, baki bayaran dan status penghantaran barang. 10. Mendapatkan review/testimonial pelanggan selepas job selesai. 11. Menyediakan laporan harian lead, booking, sales closed dan payment collection. 12. Bekerjasama dengan operation team untuk memastikan jadual technician berjalan lancar. Kelayakan: 1. Mempunyai pengalaman dalam customer service, admin sales, telemarketing, retail sales atau bidang berkaitan adalah satu kelebihan. 2. Boleh berkomunikasi dengan sopan dan yakin. 3. Boleh menggunakan WhatsApp Web, Google Sheet dan sistem kerja online. 4. Teliti dalam merekod data dan tidak cuai dengan maklumat pelanggan. 5. Berani membuat panggilan follow-up kepada pelanggan. 6. Boleh bekerja mengikut skrip, SOP dan KPI yang ditetapkan. 7. Mempunyai sikap bertanggungjawab, jujur, berdisiplin dan mahu belajar. 8. Boleh bekerja dalam suasana syarikat servis yang laju dan memerlukan tindakan segera. 9. Tidak mudah putus asa apabila pelanggan lambat respon atau belum confirm. Waktu Kerja: Isnin hingga Sabtu 9.00 pagi hingga 6.00 petang Lokasi Kerja: Kajang / Semenyih / Selangor Kerja adalah secara office-based. Gaji & Manfaat: Basic Salary: RM1,800 – RM2,200 sebulan Elaun Telefon: RM100 Komisen booking/job berjaya Bonus KPI bulanan berdasarkan prestasi EPF & SOCSO Latihan skrip sales dan customer service disediakan Peluang naik pangkat kepada Senior Sales Coordinator / Sales Supervisor KPI Jawatan: 1. Response WhatsApp pelanggan bawah 5 minit waktu kerja. 2. Semua lead direkod dengan lengkap. 3. Semua quotation wajib follow-up. 4. Meningkatkan kadar booking dan sales closed. 5. Membantu memastikan payment collection berjalan lancar. 6. Mendapatkan review pelanggan setiap bulan. Kami mencari calon yang bukan sekadar mahu kerja, tetapi mahu berkembang bersama syarikat

Join Our Team! We are looking for a dynamic and customer-oriented individual to be part of our growing team. If you enjoy interacting with people and supporting day-to-day operations, this role is perfect for you! Job Responsibilities • Handle daily customer requests and order processing via email, WhatsApp, and phone • Follow up with customers on order-related matters and provide effective solutions • Attend to incoming calls and direct inquiries to the relevant departments • Greet and assist walk-in customers in a professional and friendly manner • Coordinate and manage customer inquiries and service requests • Record and relay accurate messages promptly • Provide administrative and ad-hoc support to various departments • Assist the Sales & Marketing team in related sales activities Job Requirements • Malaysian only • Fresh graduates are encouraged to apply • Good communication and interpersonal skills • Positive attitude with strong customer service mindset • Able to multitask and work in a fast-paced environment • Basic computer skills (MS Office, email, WhatsApp) • Good organizational and coordination abilities • Required language(s): English, Bahasa Malaysia (Additional languages will be an added advantage) Why Join Us? ✨ 5 working days ✨ EPF, SOCSO & EIS ✨ Annual Leave ✨ Group Insurances ✨ Friendly and supportive working environment ✨ Career growth opportunities for fresh graduates

I am writing to express my interest in the Assistant Manager position at your esteemed hotel. With over 10 years of experience in the hospitality industry from my beginnings as a waiter at Sunway Hotel in 2014 to my recent role as Assistant Manager at Le Embassy Hotel, I have developed strong operational, guest service, and leadership skills that I believe would contribute positively to your team. Throughout my career, I have taken pride in delivering high quality service and ensuring smooth hotel operations. In my previous roles, I handled guest relations, OTA bookings, vendor coordination, staff training, and operational problem-solving. I was also frequently trusted to oversee the properties during staff shortages, showcasing my reliability and adaptability under pressure. I am confident that my hands on experience across various hotel departments, along with my commitment to guest satisfaction and team management, makes me a strong fit for this role. I would be excited for the opportunity to contribute to your property’s continued success and uphold its high service standards. Thank you for considering my application. I have attached my resume for your review, and I look forward to the opportunity to discuss how I can contribute to your team in person.

1.Bayaran & faedah : ================= Gaji asas EPF Socso SIP Komisen Overtime Bonus Klinik panel Baju kerja komputer, kerusi & meja khas Khairat kematian (3 bulan percubaan) 2.Skop kerja : ============== a) mendapatkan dan merekod maklumat asas pelanggan. b) mengemaskini database pelanggan mengikut kategori. c) follow up pelanggan untuk mendapatkan feedback selepas jualan. d) follow up pelanggan untuk sebarang jualan kategori 'time base'. e) follow up pelanggan untuk sebarang jenis promosi. f) menyalurkan sebarang maklum balas dari pelanggan ke department berkaitan. g) mengemaskini dan membuat laporan berkaitan secara bulanan. h) memantau prestasi semasa kemasukan pelanggan dan jualan. i) lain² berkaitan 3.Kelayakan : =========== a) Minima sijil SPM (Sijil / Diploma / Ijazah digalakkan memohon). b) Mempunyai ilmu asas dan pengalaman di dalam kerja admin & customer service. c) Mahir di dalam penggunaan Microsoft Excel Dan Word. d) Boleh berkomunikasi dengan baik, mesra, sabar dan bersikap positif. e) Berperwatakan menarik, berpakaian kemas dan aktif. f) Disiplin, menepati masa dan boleh mengikut arahan. g) Jujur, cekap & amanah. h) Mempunyai pengalaman di dalam aspek customer service adalah kelebihan. 4.Hubungi : ========== Sebarang pertanyaan dan permohonan, sila hantar resume dan gambar terbaru ke whatsapp wasap.my/60109274931 (HR). #Mohon Jawatan Admin cum Customer Service.

-Managed inventory and organized stock -Pickup goods from suppliers and deliver goods to customers, if necessary -Loading and unloading goods -Assisted customers with product inquiries and purchases -Resolved customer complaints in a professional manner

MAIN DUTIES 1. Attend to customers via WhatsApp, Meta Messenger, and other online platforms. Assist customers in making informed choices by building their confidence, offering suggestions and recommendations. 2. Attend to customers via WhatsApp call when required. 3. Record each transaction in accordance with the company’s standard operating procedures (SOP). 4. Generate simple reports as and when required by the company. SECONDARY DUTIES 1. Coordinating with in-house delivery teams. 2. Preparing NinjaVan airway bills 5. Products QC and packing for exports/shipments as and when required 5. Perform any other duties assigned by the company.

JOB SUMMARY: - Responsible to provide full support and coordination to assist sales team for day-to-day sales activities. - Responsible to handle the daily general administrative work. Responsibilities: - Manage day-to-day administrative and operational activities of the company in its day-to-day operation. - Responsible to walk-in customer. - Coordinate the planning and smooth operational function. - To order and keep track of purchase requisition, quotation, stock control and sales administration. - Perform office administration function, including sourcing, purchasing and maintenance of office stationery, office equipment and office premise. - General administration of the company which includes maintenance of legal document and agreement, staff welfare and security. - Administration and maintain record of the company properties, such as Company Car, mobile telephone, laptop, arrange renewal of road tax and vehicle insurance. - Maintain and update company general insurance policy, claims and report. - Assist sales team to prepare quotation, PO, invoice, price list and report. - Assist in correspondence with customer by email and to follow up and resolve customer complaints. - Assist to follow up on the status of the order and monitor closely. - Ensure the integrity of client information maintained in the database system. - In the event not able to fulfil customer requirement on the order or delivery date, contact customer immediately to provide alternative solution. - Ensure the payment for all orders have been collected according to payment terms. - With aircon company experience will be advantage. - Any ad hoc task as assigned by superior.

Key Responsibilities: - Ensure every car has an opened job card - Assign the right technician to the correct job - Make sure all required parts and tools are complete before work starts - Order parts when needed - Prepare quotations for parts and Labour charges - Communicate with admin regarding billing and payment matters - Monitor job progress and update customers when necessary - Ensure repair quality and final inspection before vehicle delivery - Arrange vehicle handover to customer after completion - Maintain workshop cleanliness, safety and daily operations Required Skills: Knowledge of automotive systems (engine, transmission, brakes, suspension, etc.) Attention to detail Time management skills Job : Full-time, Permanent (ACCEPT INTERN) Benefits: EPF, SOCSO, Bonus Opportunities for promotion

I am a dedicated and experienced professional with over 5 years of experience in customer service and administrative support. I am fluent in both English and Malay, and confident in handling customer interactions via call, chat, and email. I am seeking a part-time remote (WFH) position where I can utilize my communication skills, problem-solving abilities, and strong attention to detail to deliver excellent customer support and administrative assistance.